Service

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IT systems outsourcing

Partial or complete transfer of tasks to support and administer its own IT infrastructure service to the provider who has the necessary competence, experience and the required qualification, as well as professional stuff to perform such work. Cost reduction is achieved by bringing in the specialists to quickly solve the problem and paying for just the right amount of such works. The transfer of the function of maintenance of IT systems to the skilled service provider with a fixed level of SLA service in the contract increases the efficiency of IT departments, so they can focus on company’s strategic projects.

 

 

 

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From the corporate infrastructure in personal DF Cloud to the support in all regions of Russia

DF Cloud infrastructure service to a regional outsourcing in all regions of Russia. We offer a wide range of competences for the complete or partial outsourcing of network and virtual infrastructures, software management, services, information security management.

To perform high-quality services in every outsourcing project, following actions are performed:

Description of the object. What systems are located in the Provider’s area of responsibility, what work load needs to be done and how often
Description and distinction of areas of responsibility between the Customer and the Provider

Definition of the service level and specific SLA metrics are formed for a specific project


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